Blackbird Resolutions

Workplace Mediation, Facilitation & Transformation

Blackbird Resolutions empowers organizations to successfully navigate complex workplace dynamics and conflicts.

We design custom processes that are unique to your organization so that you can build capacity and create the best possible working environment for your team. 

Rather than offer generic conflict management training or stand-alone formal processes, we use a systems-thinking approach to design holistic solutions tailored to your organization’s culture and needs.  Working closely with you and your team, we utilize our expertise to design custom solutions that range from mediation and targeted group training to coaching and investigation.

Contact us to explore how we can help your organization thrive.

Expertise

We have extensive experience in a range of industries and subjects including:

  • Non-profit organizations

  • Boards and Board governance

  • Both private industry and public sector organizations

  • Healthcare

  • Unions and unionized environments

  • Education

  • Sports organizations

  • Human rights, including disability and accommodation

  • Psychological health and safety

Services

Your custom resolution plan might include (but is not limited to) some of the following:

  • Mediation (one-on-one, or in small groups)

  • Workplace investigation

  • Workplace restoration

  • Workplace assessment and culture reviews

  • Facilitated meetings

  • Group training, including governance training and conflict training

  • Conflict coaching

  • Policy and procedure review

  • And more

Jennifer Garrison, PhD, QMed

Jennifer has over twenty years of experience in facilitating challenging conversations and helping teams to navigate complex workplace dynamics. A nationally-accredited mediator as well as a licensed investigator, she is known for approaching conflict with insight, creativity, and compassion. Jennifer is passionate about building resolutions that empower participants while keeping the entire organizational culture at the forefront.

Her experience and credentials include:

  • Mediator accredited by ADRIC (Alternative Dispute Resolution of Canada)

  • Trained and provincially licensed workplace investigator

  • Over 15 years of workplace policy development and review

  • Over 10 years of experience working with, for, and on the opposite side of unions

  • Expert in interpreting and applying workplace-related legislation, including Human Rights Code, Occupational Health and Safety, and Employment Standards

  • Experience in a full range of roles in the non-profit and not-for-profit sectors: including volunteer, elected Board Chair, staff member offering front-line support, and Executive Director

Get in Touch

Contact us for a free initial consultation to find out how we can help your organization forge its best path forward.

Contact Us